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DEIGHT legal

Refund and cancellation policy

What happens when an event booking needs to be cancelled, changed, or refunded.

Last updated: 17 August 2026

Event bookings

Cancellation and transfer terms are shown with the relevant event product at checkout. If DEIGHT cancels an event and cannot offer a suitable alternative, we will explain the available refund or transfer options.

Membership

Applications are free and approved membership is free to join. There is no recurring membership payment to cancel. Paid event bookings are governed by the applicable event-specific cancellation and refund terms.

Cooling-off rights

UK consumers may have a 14-day cancellation right for some distance contracts, subject to legal exceptions and any request to begin a service during that period. Checkout will provide the applicable information.

Ask us

For a booking question, contact us promptly through the DEIGHT contact page with your order details.

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